A Digital Analog Portable Player :)

http://www.pyottdesign.com/linos/index.html
Via PSFK

The Wu-Note Project

Love this, Wu-Tang albums meet Blue Note Style Cover Art. Sweet

Oh Wow!

Nothing to say, just go see it here: http://www.vimeo.com/4281939

Quiksilver the Spot

Here is something right up my alley. Cool interactive video/commercial/website by Quiksilver. Cheers to coming up with an idea that fits outside of your traditional banner. The cool part of this is that its so simple to create, its the creative idea that is so hard to come up with.
http://skate.quiksilver.com/thespot/index.aspx

Via PSFK

Scott Cambell Art

If you know me, you know my affinity for Skulls, Guns and Tattoos. This work by Scott Campbell has a little of everything and I like it. I hope you do too. Its made of laser-cut one dollar bill stacks.
See the work here.
For more on Scott Campbell click here

(Via PSFK)

ZAPPOS.COM I love you!

Sometimes I am pleasantly surprised when a company uses technology, specifically social media to succeed.
Once such case is zappos.com.
I have been seeing them pop up in a few different places, such as in the trays in the security lines at the Jacksonville Airport (see below), which I thought was great media placement, so I decided to give them a chance and order a pair of shoes from them.

Last week on Wednesday, I ordered my first pair of shoes from zappos.com.

I am a follower of @zappos on twitter, which is the account of Tony, their CEO.
I just happend to post the following post on my twitter account:

"Just made my first purchase on @zappos. Overall very pleased, now I hope I got the right size."

After my post I received the following from @Zappos_Service:

'Just give us a call at (800) 927-7671 if you need to exchange for a different size. We're here 24/7 for you."

Obviously the used a twitter filter to find my post, however, this was not an auto-reply since they replied with a resolution to what could be a problem (Shoe Size).

Later that night, I received an email from Zappos, letting me know that although I had chosen the free 4-5 delivery, that they were going to upgrade my order to receive it faster.
Indeed they did and I received my shoes today.
I imagine it had something to do with my twitter post.

I received my shoes in the size I ordered but they were a little tight so I wanted to find out about exchanging them.

I went to zappos.com to the help section and found a live support chat.
Below is a transcript of my conversation:
You are now chatting with Kristy
Kristy: Hi Ramon!
Ramon: Hi KRisty
Kristy: Did you need a different size? (Did they have notes on my account regarding my twitter post?)
Ramon: yes
Kristy: What size?
Ramon: 9.5
Kristy: OK, not a problem. I pulled up your order from your email address.
Kristy: One moment while I process this exchange for you.
Ramon: ok great
Kristy: Can I have you verify your shipping address please.
Ramon: yes
Ramon: xxx
Kristy: Thank you!
Kristy: One more moment and I will have your new order.
Kristy: Your new order number is 7000xxxxxx. You were not charged for this order; we just moved the funds from the original order. The only thing that we ask is that you return the original order within two weeks.
Kristy: You can print a free UPS label from your account, we can email you one, or we can send one via regular postal mail. Just tape it to the sealed box (with original shoebox inside), covering any old labels, and drop it off at the nearest UPS facility. Please do not ship via drop boxes.
Ramon: awesome
Kristy: Our free shipping takes 4-5 business days, but I am happy to upgrade your order to 1-business day shipping and handling for free! This is a $25 value! You can expect your new order on (04-15-09).
Ramon: so the order on my new shows is already done with the new size?
Kristy: Yes!
Ramon: you guys rock
Kristy: Did you need me to email your return label?
Kristy: Thank you!
Ramon: no i can print it
Kristy: Awesome!
Kristy: I'm going to upgrade your account to VIP status! This will ensure that all future orders go out with 1-business day shipping free of charge!
Just place your future orders at http://vip.zappos.com.
Ramon: again you guys rock, and you now have a customer for life
Kristy: Well thank you very much!
Ramon: i will never buy shoes online from anyone else
Ramon: THANK YOU!
Kristy: AWESOME!
Kristy:
You are most welcome!
Kristy: Is there anything else I can assist you with today?
Ramon: take care kristy
Kristy: You too!
Kristy: Bye Ramon!
Ramon: Bye

This is a great example and case study of a company that is dedicated to great customer service and is using social media tools to accomplish this.

Its no wonder ADAGE named them Marketer of the Year for 2008 (http://adage.com/moy2008/article?article_id=131759)

ZAPPOS.COM, you guys rock, keep up the good work.

TweenBots

Great social experiment done by a student @ ITP
http://www.tweenbots.com/
(Via @tmtyl)

The Local

The New York Times has launched a new digital news site called The Local. As they say: Your Town, Your Neighborhood, Your Block. Covered by you and for you.
Found it an interesting form of User Generated Content once again.
It just makes sense, who cares more about the news in your neighborhood than your neighbors?
http://www.nytimes.com/marketing/thelocal/

Real Critics

Found this article on PSKF and it brought up a interesting question. Now a days, in today's user generated world, What matters most to businesses? Professional critics or real ones?

http://www.psfk.com/2009/03/wearing-1-star-yelp-reviews-proudly.html

Wrong!

Been a fan of Depeche Mode for some time, found this video on Creativty and thought it was amazing. I enjoy art that is dark, and this falls in that category.

Enjoy! or not!


Depeche Mode - Wrong - directed by Patrick Daughters from Bruno Dejonghe on Vimeo.

Hello friend.

Again, I apologize for been absent for some time. Been faced with the reality of trying to run a business and all the good and bad that comes with it. Sometimes, like I joke at the office, I feel I should maybe open a sandwich shop in Costa Rica or Nicaragua, or maybe start selling Mangos, Avocados and Mamonsillos.
Either way I have some new posts I found interesting and wanted to share with you.
Let me know your thoughts.
Peace.

BURGER KING TU CIUDAD TU MUSICA VOTING WIDGET

BURGER KING TU CIUDAD TU MUSICA VOTING BANNER

see band profile

Lucid Video

"Might as well give up!" Was one of the statements over heard in my office today when I was showing the team this video panorama which we controlled with our Wii remote.
I installed a simple WiiFlash server app on my machine. Paired my Wii remote with my computer through Blue Tooth and was able to control the camera movements as well as play/pause with the remote through a website. Pretty bad ass.
Even the control of the camera without the Wii remote is cool.

Check it out at: http://www.lucid.it/

FUTURE OF WEB APPS MIAMI FEB 23-24

BURGER KING TU CIUDAD TU MUSICA VOTING WIDGET

Skeleton Boy

This is an awesome video. The effect was done with double sided tape and bean bag balls thrown at them with fans.

Pretty damn cool and the song is good too.


Friendly Fires 'Skeleton Boy' by Clemens Habicht from Nexus Productions on Vimeo.

Shepard Fairy

Those of you who know me, know that I love Shepard Fairy's (Obey) work and clothing. I think I am particularly inclined to his work because its one of those "start from nothing", ideas/story/business.

Either way here is a video from a talk he gave at the PSFK Conference Los Angeles

Enjoy:

Eyebrow Dancing, another genius commercial for Cadbury

By Fallon London

Obama's Bullet Resistant Suit and Security.

Check out some of the futuristic security gadgets that President Obama was protected by during the inaguration.

Article on the matter HERE:

Video on the SUV that followed him:


And Here is a great article about the Spy resistant Blackberry or Barrackberry he got hooked up with.

Night Drive

Love this commercial done by DDB, London

Forever and a Day

Forever at the Victoria & Albert Museum from Universal Everything on Vimeo.

Beautiful installation in the Victoria and Albert museum in London. Its called "Forever" and it was done by Universal Everything.
Rip it and do it.

Inventing Kin

Gold Dickinson Productions' latest short is coming soon, check the preview.
My homeboy Fro is the director, Classy as all hell.

Inventing Kin from gold dickenson productions on Vimeo.

Check out their first release here:
http://vids.myspace.com/index.cfm?fuseaction=vids.individual&videoid=21666289

Classy, Classy Shit!

Testing the Feeling

I feel like testing : http://wefeelfine.org/index.html, an exploration of human emotion on the web.

My Top 10 of 2008

Ten reasons why 2008 didn't suck for me.

10. Miami Dolphins won the AFC east and made the playoffs.
9. The Hurricanes made a bowl game
8. Landing new clients such as Burger King and Swisher
7. My company made more money than it did last year.
6. We won best of show interactive for one of our clients: www.creativeondemand.com
5. I didn't have to fire anyone.
4. I ran and completed my first marathon
3. The memory of my Grandfather.
2. The love of my wife
1. Listening to my son's laughter every day.